Not resolved
Customer service
Product or Service Quality
Value for money

I was told a good doctor was at SWA on Oakey in Las Vegas, NV. I called for an appt and Leon asked me how I was going to pay and I said I have Medicare and he said the doctor I want does not take Medicare. I said Medicare has him on their list, SWA shows they take original Medicare. He said that is all wrong. I said do you have any doctors that take medicare. He said Yes and Hung up!!

THe only hope I guess is ...what goes around comes around!

Don't know how they ever get any patients.

Called Medicare and they were no help either. Someone should remove them from Medicare Physician List if not take Medicare.

Leon should be replaced.

Product or Service Mentioned: Southwest Medical Associates Customer Care.

Reason of review: a health risk.

Preferred solution: Let the company propose a solution.

I didn't like: Wrong info and being hung up on.

Company wrote 0 public responses to the review from Sep 14, 2016.
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