I just had the worst experience ever at a Urgent Care, I just went in for an ongoing issue and was seen by Raymond Mathieson. In my case the outcome is always the same I take a shot of Toradol and something to control the nausea.
Mr Mathieson told me either put the gown on or leave the urgent he called me crazy when I questioned him about it and he said that he will not see me until i comply , he told me that I was a miserable person and mock me and made fun of me for been overweight that I have a large stomach so what exactly he was looking at? I tried to explained to him that I have uterine fibroids that every so often I have to visit the urgent care to be treated with Toradol and I am a patient of Dr. Oliver. Mr Mathieson service was poor he didn't even gave me a prescription for my nausea.
He lacks of professionalism and let's been clear he's not even an MD. Other thing the room had an awful smell even the nurses mentioned it. I would like to file a formal complaint against Raymond Mathieson.
I expect a call back in this matter to follow instructions in the next step to take. He doesn't deserve to be practicing for Southwest Medical.
Product or Service Mentioned: Southwest Medical Associates Doctor.
Reason of review: Poor customer service.