I went in too see my primary care for help with depression, looking to get on anti depressants. Note that i am 19 and I had my mom with me. Dr. Goyle never set foot in my room. Some lady (don't even know her certification) came in and made me have a PHONE evaluation...Read more
- Nurses assistants
I didn't like
- Ability to communicate
- Uncaring doctors
Southwest Medical Associates Customer Care Review
I used to love being a member of sma but it has done nothing but go down hill. You wait months to get in to see your Dr. Referrals from your Dr. are refused by any specialized care office. Your Dr. knows you and your medical history what right do any of your offices have to refuse to see a patient. I have tried to follow all of my Dr.s orders but your offices make it impossible!
Just had my visit with Dr. Ontinallas. I spent my copay for 15 minutes of his time. I suffer from insomnia but instead of giving me a prescription for something to help me sleep, he offers to give me antidepressants. Well I am in menopause, not depressed. Instead of...Read more
I was told a good doctor was at SWA on Oakey in Las Vegas, NV. I called for an appt and Leon asked me how I was going to pay and I said I have Medicare and he said the doctor I want does not take Medicare. I said Medicare has him on their list, SWA shows they take...Read more
I am at Southwest Medical Associates located at 888 S. Rancho Dr. And am Furious!!! They have the television on a news station that I DO NOT AGREE WITH and I was on my phone and was told by the desk girl to turn down my volume I told her I do not want to listen to the...Read more
I have a chronic illness and these Doctors are taking me as an joke. No one is communicating but they have computers right in front of them. Today Im just devastated because I think I am going to die without proper care. I'm so scared. I pay 170.00 per month but I have...Read more
one u *** retarded *** over paid clueless fraud morons said my year old daughter has pneumonia that by looking at the x rays that is the diagnose and two days later i get a call from her primary saying she has asthma. if something happens to my daughter on god I'll...Read more
I called the office regarding a prescription. I was told they would get back to me in 24 to 72 hours Well after the 72 hours had passed no reply. I called again and was told they would make a urgent request and would get back to me in 24 hours. Well after the day...Read more
Short Review on July 13, 2016
The Henderson office sucks, no actual MD on staff only PA's. Takes 45 days to be seen when making an appointment. Submitted an e-visit and havent received a reply yet and its been 5 days as of this review. SMA is a freaking JOKE, its about the money not the patient care for this group.
Their doctors do not communicate with one another, even in the same office! I have continually had problems getting medications refilled when my doctor is out of the office (which is very frequent) Last month I had to wait three and a half hours and then even after the...Read more
I didn't like
- No way to contact southwest medical
- No one to discuss problems with
- Disregard for patients needs
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