One of my doctors wanted me to have a Dexascan. The only place anywhere near me to get one is the 888 s rancho drive facility.
It is 20 miles from my house.
My first appointment, I got there, went in and was told that I couldn't have the scan because I took fish oil that morning. She rebooked me for the following Monday. Because of traffic congestion, I was 10 minutes late. Without telling me, they put me in the back of the queue.
After waiting an hour, I asked the nurse who tole me she had to keep to the schedule and would try to work me in. I told her I was leaving.
In total, I've driven 40 miles in traffic, taken 4 hours out of my life and still had no dexascan.
Product or Service Mentioned: Southwest Medical Associates Medical Care.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.