One of my doctors wanted me to have a Dexascan. The only place anywhere near me to get one is the 888 s rancho drive facility.

It is 20 miles from my house.

My first appointment, I got there, went in and was told that I couldn't have the scan because I took fish oil that morning. She rebooked me for the following Monday. Because of traffic congestion, I was 10 minutes late. Without telling me, they put me in the back of the queue.

After waiting an hour, I asked the nurse who tole me she had to keep to the schedule and would try to work me in. I told her I was leaving.

In total, I've driven 40 miles in traffic, taken 4 hours out of my life and still had no dexascan.

Product or Service Mentioned: Southwest Medical Associates Medical Care.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Sep 10.
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