filters
State:
Show
City:
Show
Product:
Show
I went in too see my primary care for help with depression, looking to get on anti depressants. Note that i am 19 and I had my mom with me. Dr. Goyle never set foot in my room. Some lady (don't even know her certification) came in and made me have a PHONE evaluation...
Read more
Company wrote 0 private or public responses to the review from Nov 21, 2016.
Anonymous
Steve

After 3 years of severe pain from compression fractures and no results I was getting pissed so I started asking questions and then my Dr. Stacey at Siena Heights said she was ...

1.8
I liked
  • Nurses assistants
I didn't like
  • Uncaring doctors
  • E-visits
  • Ability to communicate
#958690
Reply to reviews
Show

Southwest Medical Associates Customer Care Review

I used to love being a member of sma but it has done nothing but go down hill. You wait months to get in to see your Dr. Referrals from your Dr. are refused by any specialized care office. Your Dr. knows you and your medical history what right do any of your offices have to refuse to see a patient. I have tried to follow all of my Dr.s orders but your offices make it impossible!
Company wrote 0 public responses to the review from Oct 07, 2016.
1.4
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#932761
Reply to reviews
Just had my visit with Dr. Ontinallas. I spent my copay for 15 minutes of his time. I suffer from insomnia but instead of giving me a prescription for something to help me sleep, he offers to give me antidepressants. Well I am in menopause, not depressed. Instead of...
Read more
Company wrote 0 private or public responses to the review from Sep 30, 2016.
1.0
I didn't like
  • No one to discuss problems with
  • Uncaring doctors
#928440
Reply to reviews
I was told a good doctor was at SWA on Oakey in Las Vegas, NV. I called for an appt and Leon asked me how I was going to pay and I said I have Medicare and he said the doctor I want does not take Medicare. I said Medicare has him on their list, SWA shows they take...
Read more
Company wrote 0 public responses to the review from Sep 14, 2016.
1.0
I didn't like
  • Wrong info and being hung up on
#918699
Reply to reviews
I am at Southwest Medical Associates located at 888 S. Rancho Dr. And am Furious!!! They have the television on a news station that I DO NOT AGREE WITH and I was on my phone and was told by the desk girl to turn down my volume I told her I do not want to listen to the...
Read more
Company wrote 0 public responses to the review from Sep 12, 2016.
Anonymous
Anonymous

What does anyone's race have to do with this? Irrelevant.

#917222
Reply to reviews
I have a chronic illness and these Doctors are taking me as an joke. No one is communicating but they have computers right in front of them. Today Im just devastated because I think I am going to die without proper care. I'm so scared. I pay 170.00 per month but I have...
Read more
Company wrote 0 public responses to the review from Aug 18, 2016.
2.0
I liked
  • Phone
I didn't like
  • Doctors
#903121
Reply to reviews
one u *** retarded *** over paid clueless fraud morons said my year old daughter has pneumonia that by looking at the x rays that is the diagnose and two days later i get a call from her primary saying she has asthma. if something happens to my daughter on god I'll...
Read more
Company wrote 0 public responses to the review from Aug 10, 2016.
1.4
#897802
Reply to reviews
I called the office regarding a prescription. I was told they would get back to me in 24 to 72 hours Well after the 72 hours had passed no reply. I called again and was told they would make a urgent request and would get back to me in 24 hours. Well after the day...
Read more
Company wrote 0 public responses to the review from Aug 08, 2016.
#896945
Reply to reviews
Show

Short Review on July 13, 2016

The Henderson office sucks, no actual MD on staff only PA's. Takes 45 days to be seen when making an appointment. Submitted an e-visit and havent received a reply yet and its been 5 days as of this review. SMA is a freaking JOKE, its about the money not the patient care for this group.
Company wrote 0 public responses to the review from Jul 13, 2016.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#881476
Reply to reviews
Their doctors do not communicate with one another, even in the same office! I have continually had problems getting medications refilled when my doctor is out of the office (which is very frequent) Last month I had to wait three and a half hours and then even after the...
Read more
Company wrote 0 private or public responses to the review from Jul 08, 2016.
1.0
I didn't like
  • Inability to file a complaint
  • No way to contact southwest medical
  • Rude office manager
#878814
Reply to reviews